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Privacy Policy

​This privacy policy outlines how Locus of Life (hereinafter referred to as “I”) collects, stores, and processes personal information through my online counselling services and website (hereinafter referred to as “my website”). I am committed to safeguarding your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR), which governs the handling of personal data within the UK and internationally, where applicable.

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Data Collection​

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Automatically Collected Information

When you visit my website, I may automatically collect:

  • IP address

  • Device and browser type

  • Date, time of access, and pages viewed

  • Actions taken on the website, such as links clicked

The website is hosted by Wix, which may collect certain technical data. For more information, please refer to Wix’s Privacy Policy.

 

Information Provided for Counselling Services

To provide counselling services, I collect the following personal information:

  • Name

  • Contact details (phone number, email address)

  • Address

  • Date of birth

  • Preferred contact method

  • Medical or mental health history

  • GP contact details

  • Notes from counselling sessions

Additionally, I may collect information related to your goals for therapy, support network, financial circumstances, and other relevant details to ensure the provision of safe and effective counselling.

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Data Usage

I use the collected personal information for:

  • Responding to enquiries

  • Delivering personalised counselling services

  • Contacting clients in case of emergencies

  • Referring clients to other professionals with their explicit consent

Session notes and counselling content are strictly confidential and are not shared without client consent, except under circumstances required by law.

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Legal Basis for Data Processing

Under the UK GDPR, I process personal information under the lawful basis of “performance of a contract”. For sensitive or special category data (e.g., health information), I rely on Article 9 of the UK GDPR, specifically the provision of health care services by a health professional.

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Data Storage and Security

I take appropriate technical and organisational measures to protect your personal information:

  • Electronic Data: Stored on password-protected and/or fingerprint-secured devices. Files are further protected by passwords, and identifying details are stored separately in anonymised formats.

  • Physical Data: Paper records are securely stored in locked storage in anonymised formats.

All personal information is accessible only by me and is protected in compliance with UK GDPR.

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Retention of Data

Your personal information will be stored for a minimum of 7 years following the conclusion of our counselling agreement, in line with professional insurance and legal requirements. After this period, data will be securely destroyed unless further retention is required by law.

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Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct any inaccuracies or incomplete data.

  • Right to Erasure: Request the deletion of your data under specific conditions.

  • Right to Restrict Processing: Limit how your data is used.

  • Right to Data Portability: Transfer your data to another provider.

  • Right to Object: Object to certain types of data processing.

To exercise your rights, please contact me at locusoflife@hotmail.com. I will respond within one month of your request.

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Data Sharing and Confidentiality

I will not share your personal information with third parties unless required by law or under exceptional circumstances, such as:

  • Serious harm to yourself or others

  • A court order

  • Regular professional supervision (shared in anonymised form to ensure high standards of care)

Additionally, my website host, Wix, may collect certain technical data. Please refer to Wix’s Privacy Policy for further details.

 

Third-Party Websites

My website may include links to third-party websites. I am not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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Updates to this Privacy Policy

I reserve the right to update this policy as necessary. The last updated date will be indicated at the top of this page. Clients are encouraged to review this policy regularly.

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Contact Information

If you have any questions or concerns about this Privacy Policy, please contact me:

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